Here you will find a complete overview of how your personal information is collected, stored, and protected on acv999. We believe transparency is the foundation of trust.
Only the information strictly necessary is collected — nothing more.
All data is secured with 256-bit SSL encryption.
Your information is never sold to third parties.
You have the right to view, correct, or delete your information.
Full transparency is maintained regarding the use of cookies.
Acv999 (https://acv999.app) is an international-standard online gaming platform offering safe and trusted entertainment for users in Bangladesh. This privacy policy explains how acv999 collects, uses, and protects your personal information.
In this privacy policy, "we" and "our" refer to the acv999 platform and its operating entity. "You" or "user" refers to any registered member or visitor of acv999. "Personal information" refers to any data that can directly or indirectly identify you.
By using our platform, you are considered to have accepted this privacy policy. We may update this policy from time to time, so we recommend reviewing it regularly.
This privacy policy has been prepared in compliance with international data protection law (GDPR) and applicable local regulations.
Acv999 only collects information that is necessary to deliver the best service and maintain platform security. We do not request excessive or unnecessary personal data.
We may collect the following types of information:
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identifying Information | Name, date of birth, national ID | KYC verification & age confirmation |
| Contact Information | Email address, phone number | Account communications & security alerts |
| Financial information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device information, browser type | Platform Security & Performance Improvement |
| Gaming information | Game history, bet amounts, wins and losses | Responsible Gaming Monitoring |
If you use the acv999 mobile app, additional information may be collected based on the permissions you grant on your device. You will be clearly informed of which permissions are being requested at the time of installation.
Acv999 uses collected data only for specific, lawful purposes. We have clearly outlined each purpose below to keep you fully informed about how your information is used.
You can opt out of marketing emails or notifications at any time. However, transactional and security notifications cannot be disabled, as they are essential for the protection of your account.
Acv999 takes the security of your information seriously. We maintain both technical and organizational safeguards that meet the highest industry standards.
Your information is generally retained for up to 5 years from the date your account is closed, as required by legal obligations. After that period, your data is securely deleted or anonymized.
No system is completely impenetrable from a cybersecurity standpoint. In the event of a data breach, we will notify affected users within 72 hours and take immediate action.
Acv999 never sells your personal information or shares it with third parties for advertising purposes. That said, limited information may need to be shared in certain specific circumstances.
Before sharing any information with third parties, we verify that they maintain adequate data protection measures and will not use the information beyond its stated purpose.
Acv999 uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small text files stored on your device that help remember your preferences.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
Acv999 believes you should have full control over your personal information. That's why we provide you with the following rights.
You may request a full summary of the information we hold about you. We will provide a complete response within 30 days.
If any of your information is incorrect or incomplete, you may request a correction and we will update it promptly.
You may request deletion of your data under certain circumstances. However, some information may be retained to meet legal obligations.
You may request an export of your data in a standard format, making it easy to transfer to another service.
Under certain circumstances, you may request that processing of your data be temporarily restricted.
You may object at any time to marketing communications or specific types of data processing.
To exercise any of these rights, contact our support team at [email protected] — we typically respond within 7 business days.
Acv999 is strictly for users aged 18 and above. Under no circumstances do we collect or store personal information from minors.
Acv999 may update this privacy policy from time to time. Depending on the nature and significance of any changes, we will notify you accordingly.
For any questions, concerns, or requests regarding this privacy policy, please reach out to our dedicated Data Protection team. We are always here to help.
We don't just make promises — we deliver on them at every step.
Every piece of your data is protected with 256-bit SSL encryption and multi-layer firewall security — a standard on par with the world's leading banks.
Acv999 never sells your personal information to third parties. Your data is used solely to provide you with our services — nothing else.
You have full rights to view, correct, export, or delete your data at any time — simply reach out to our support team to exercise any of these rights.
Our privacy policy is built in compliance with GDPR and international data protection standards, following globally recognized best practices.
You can opt out of marketing communications at any time, easily and hassle-free. We respect your preferences.
We notify you in advance of any policy changes. No surprises — complete transparency at every step.